Hotel Conde Duque Bilbao
About this property
Set overlooking the Calatrava Bridge on the River Nervión, this city-centre hotel is 750 metres from Bilbao’s world-famous Guggenheim Museum. Hotel Conde Duque Bilbao offers a restaurant and a cocktail bar. Guests have free access to the fitness centre and sauna for a charge. Free WiFi is offered throughout the property.
The modern rooms feature a Smart TV with screen mirroring and central heating and air conditioning. A coffee maker is available upon request. The private bathroom comes with free toiletries, magnifying mirror, bath or shower, and hairdryer.
A breakfast buffet is available daily at the Conde Duque. The restaurant Campo Volatín offers local dishes for lunch and dinner.
The hotel also offers luggage storage, a laundry service and a business centre.
Bilbao’s old town, with its bustling pintxo bars, is a 10-minute walk from the property. Abando Train Station is 1 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the restaurant is open from Monday to Friday and is closed at weekends.
When booking more than 5 rooms, different policies and additional supplements may apply.
License number: H.BI.00309
The fine print
• It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Hotel Conde Duque Bilbao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
• RESTAURANTE CAMPO VOLANTIN is closed from Wed 06 Oct 2021 until Thu 31 Mar 2022
• Bar is closed from Wed 06 Oct 2021 until Thu 31 Mar 2022
Legal information
FAQs about Hotel Conde Duque Bilbao
Guest reviews
Very good
Stephen
🇬🇧 United Kingdom
young couple · Small Interior Double Room
Peter
🇭🇺 Hungary
young couple · Superior Double Room with Balcony
Facilities of Hotel Conde Duque Bilbao
Wellness
- Fitness
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Snack bar
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Terrace
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
