Hotel Convento San Roque
About this property
This 17th-century Basque convent, set on the banks of the River Cadagua, has been carefully converted into a luxury hotel that still retains much of its historic charm.
Surrounded by the beautiful landscape of the Arcentales and Mena valleys, this tranquil rural retreat was originally known as the Monastery of Santa Clara and was originally built in 1666. Nowadays, luxury rooms and comfortable lounge space surround the ancient cloisters. After a relaxing day in the clean air you can return to the hotel restaurant to try some of the traditional Basque cuisine prepared in the kitchen’s oak oven and grill, which can be washed down with some of the best wines northern Spain has to offer.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
A supplement will apply for pets -10 euros per night-. This supplement will be charged at check-in time. Please contact the property after booking to inform that you will be attending with pets.
Tourist License: HBI01073.
The fine print
• Please inform Hotel Convento San Roque in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>HBI 01073</strong>
Legal information
FAQs about Hotel Convento San Roque
- Double or Twin Room
- Triple Room
- Superior Double Room
Guest reviews
Very good
Hedwig
🇮🇪 Ireland
solo traveller · Double or Twin Room
Emke
🇳🇱 Netherlands
solo traveller · Double or Twin Room
Facilities of Hotel Convento San Roque
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- CCTV in common areas
- Smoke alarms
- Key access
General
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Terrace
- Garden
Media & Technology
- Tour desk
- Packed lunches
- Express check-in/check-out
- Meeting/banquet facilities
Living Area
- Parking
Other
- Cashless payment available
- Contactless check-in/check-out
- Property is cleaned by professional cleaning companies
