About this property
Hotel Cuentame is located in the university area of Burgos, beside Parral Park and 5 minutes’ drive from the old town. It offers free Wi-Fi and features antique motorbikes as part of decoration.
Modern heated rooms have tiled floors, a work desk and flat-screen TV. There is a private bathroom with toiletries.
Breakfast is available and the hotel has a café-bar for snacks. The restaurant offers à la carte and set menu options.
The hotel has a tour desk and is 200 metres from the Santiago Pilgrimage Route. Las Huelgas Monastery is 400 metres away and Burgos Cathedral can be reached in 5 minutes by car.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Legal information
FAQs about Hotel Cuéntame
- Modern heated rooms have tiled floors, a work desk and flat-screen TV. There is a private bathroom with toiletries.
Guest reviews
Very good
Luís
🇵🇹 Portugal
solo traveller · Double or Twin Room
Greg
🇬🇧 United Kingdom
solo traveller · Single Room
Facilities of Hotel Cuéntame
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Snack bar
- Bar
- Restaurant
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key access
General
- Heating
- Non-smoking rooms
Outdoors
- Outdoor furniture
Media & Technology
- Shuttle service
- Daily housekeeping
- Shared lounge/TV area
- Tour desk
- Packed lunches
- Laundry
- Airport shuttle
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
