Hotel Del Lago
About this property
The Del Lago hotel is located 200 metres from the centre of Puigcerdà, opposite the town’s lake. The property has a free spa with indoor swimming pool, jacuzzy and sauna and free Wi-Fi.
The rooms in the Hotel Del Lago all have air condition, flat-screen TVs and wooden floors. They also have heating and private bathrooms with hairdryer.
The Lago hotel has large gardens with chairs and tables, an outdoor pool and there is free onsite parking. The hotel also offers ski storage.
The spa area includes a sauna, hot tub and sauna. There is also an outdoor pool.
The Cerdanya area offers a wide variety of outdoor sports, including hiking, fishing and horse riding. Over 10 ski slopes can be found within 20 km of the town. The Real Club de Golf de Cerdaña is just 3 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Children under the age of 2 are not allowed in the wellness centre.
We have configured children policies, all guest that will stay at the hotel have to be included in the reservation. Children from 2 years old will pay 30 eur per child per night in the existing beds.
Please note that the hotel has no lift.
The fine print
• PISCINA EXTERIOR is closed from Sun 15 Oct 2023 until Sun 21 Apr 2024
• License number: <strong>HG000077</strong>
Legal information
FAQs about Hotel Del Lago
Guest reviews
Paul
🇬🇧 United Kingdom
solo traveller · Double or Twin Room with Spa Access
Robert
🇪🇸 Spain
young couple · Double or Twin Room with Spa Access
Facilities of Hotel Del Lago
Wellness
- Pool 1 - indoor
- Pool 2 - outdoor
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Sauna
Food & Drink
- Coffee house on site
- Bar
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
General
- Air conditioning
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Sun terrace
- Garden
Activities
- Table tennis
- Skiing
- Golf course (within 3 km)
Media & Technology
- Luggage storage
- Fax/photocopying
- Laundry
- 24-hour front desk
- Meeting/banquet facilities
Kitchen
- Ski pass vendor
- Ski storage
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
