Hotel Hortus
About this property
Hotel Hortus provides •basic accommodation featuring non-smoking rooms for up to •4 people, located in the east side of the City Center, behind the Botanical Gardens. Free WiFi is offered throughout the property.
The rooms are only accessible by stairs and are basic. Rooms are equipped with a TV and a safe, and include towels and bed linen. Toilets are located in the hallway.
Guests can watch movies on the flat-screen TV. Guests will have 24 hour access to the hotel and can come and go as they please.
Guests can walk to the zoo, The Hermitage Museum, Markets and the Red Light District, all within 10 minutes. The Metro and tram 14 stop near the hotel and provide convenient service to other areas of the city.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
All reservations are pre-paid, non-refundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.
All rooms are non-smoking.
WiFi is free and available throughout the building.
Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.
Toilets are in the hallways.
Towels and Bed linen are in all rooms.
There is no laundry service in the hotel.
Children up to 3 years old can stay for free. Older children are counted as adults.
When booking 3 rooms or more, different policies and additional supplements may apply.
The fine print
• Please inform Hotel Hortus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about Hotel Hortus
- Single Room with Shared Bathroom
Guest reviews
Very good
Kayleigh
🇬🇧 United Kingdom
young couple · Deluxe Double Room
Gloria
🇺🇸 United States
young couple · Twin Room with Shower
Facilities of Hotel Hortus
Internet
- Internet services
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Non-smoking rooms
Outdoors
- Outdoor furniture
Media & Technology
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Luggage storage
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- All plates, cutlery, glasses and other tableware have been sanitized
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
Transportation
- Board games/puzzles
