Hotel Ilaria
About this property
Enjoy free WiFi, complimentary breakfast buffets and a host of comforts at this elegant 4-star hotel and residence set in the historic centre of Lucca.
Situated within the walls of historic Lucca, Hotel Ilaria will help you explore this amazing town while ensuring you unique and high-quality services.
Discover typical Renaissance streets with free use of Hotel Ilaria’s bicycles.
When your day of sightseeing is over, come back to Hotel Ilaria to relax. On the terrace you can savour free snacks and drinks or relax in the hot tub as you admire the view of the rich gardens.
Renovated from Villa Buonvisi’s historic stables and a 14th-century church, Hotel Ilaria provides a tranquil atmosphere. Here you can find quiet, spacious and elegantly furnished rooms equipped with modern comforts.
Hotel Ilaria is within easy reach of the city’s main attractions and means of transport. You will be just a short walk from the San Micheletto Conference Centre and the frescoed halls of Villa Buonvisi.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Hot tub/jacuzzi is closed from Tue 08 Nov 2022 until Mon 10 Apr 2023
License number: <strong>046017ALB0029, IT046017A1KGZGUYKK</strong>
The fine print
• Hot tub/jacuzzi is closed from Tue 08 Nov 2022 until Mon 10 Apr 2023
• License number: <strong>046017ALB0029, IT046017A1KGZGUYKK</strong>
Legal information
FAQs about Hotel Ilaria
Guest reviews
Superb
Carol
🇬🇧 United Kingdom
solo traveller · Double Room
David
🇬🇧 United Kingdom
family with young children · Double Room - Annex
Facilities of Hotel Ilaria
Wellness
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
- Solarium
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Grocery deliveries
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Car hire
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Bicycle rental
- Live sport events (broadcast)
- Cooking class
- Happy hour
- Bike tours
- Walking tours
- Movie nights
- Temporary art galleries
- Cycling
- Hiking
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
Entertainment
- Public transport tickets
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
