Hotel Ilunion San Mamés
About this property
Comfortable Accommodations
Hotel Ilunion San Mamés in Bilbao offers spacious rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, minibar, and free WiFi.
Dining Experience
The family-friendly restaurant serves Spanish cuisine with vegetarian, vegan, and gluten-free options. Guests can enjoy a buffet breakfast with fresh pastries, fruits, and warm dishes.
Convenient Location
Located in the city centre, the hotel is less than 1 km from San Mamés Metro Station and a 12-minute walk to San Mamés Stadium. Nearby attractions include Bilbao Fine Arts Museum and Guggenheim Museum Bilbao.
Guest Services
The hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and full-day security. Additional amenities include a lounge, lift, and tour desk.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
License Number: HBI01306
When booking 9 rooms or more, different policies and additional supplements may apply.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, please contact property in advance.
Pets Allowed. A supplement of 35€ per pet per night applies, subject to availability with the hotel. Supplements apply per night. Guests should contact the hotel to check and confirm availability of these types of rooms. Once at the property, guests will receive the access rules, which they must read and approve
Legal information
FAQs about Hotel Ilunion San Mamés
- The double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Facilities of Hotel Ilunion San Mamés
Food & Drink
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Visual aids: Tactile signs
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Terrace
Health & Safety
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus