Hotel Indigo - Durham by IHG
About this property
Centrally located in the historic city of Durham, Hotel Indigo Durham occupies Old Shire Hall, on Old Elvet, just 5 minutes from Durham Railway station and 700 metres from Durham Cathedral and Castle. The Hotel is close to many of the other attractions Durham city has to offer too, with the City’s popular shopping area only 5 minutes away on foot.
Each bedroom is contemporary in design, taking inspiration from the Trinity - Durham Cathedral, Castle and University. You will find a mini fridge with complimentary water, large bed, rainfall shower and free toiletries. Other benefits also include a flat-screen TV and facilities for making tea and coffee. Some rooms offer a view of Durham Cathedral. Wi-Fi is free throughout the building.
The onsite Chambers Kitchen and Bar serves signature steaks, British Grill, while the Rotunda cocktail bar serves a selection of tasty cocktails. The daily breakfast offers à la carte and Full English options.
Guests can make use of the state of the art fitness room with cardio and weight lifting equipment.
The hotel also offers a meeting room, called The Council room, that can cater for private dinners, meetings and celebratory events.
Durham University is only 1km from Hotel Indigo Durham. The nearest airports are Newcastle International Airport, 30km from the Hotel and Teeside International Airport, 33km from the Hotel.
There is a small car park at the rear of the Hotel. There are 33 spaces. Residents are welcome to use the car park on a first come, first served basis. Spaces cannot be reserved. The car park is chargeable via the Front Desk at the Hotel.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please inform Hotel Indigo - Durham by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
The fine print
• Please inform Hotel Indigo - Durham by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Hotel Indigo - Durham by IHG
- Standard Double Room
- Standard Room
- Premium Double Room
- Premium Room
- Premium King Room with Cathedral View
Facilities of Hotel Indigo - Durham by IHG
Wellness
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
Media & Technology
- Daily housekeeping
- Dry cleaning
- Laundry
- 24-hour front desk
- Meeting/banquet facilities
- Room service
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus