About this property
Wonderfully rustic and with a beautiful rural position 2 km from the Basque coastline and within easy reach of San Sebastian. This hotel has a charming restaurant and spacious bedrooms with balconies.
From your Kanala bedroom, enjoy views toward the sea or mountains from the comfort of your private balcony or terrace.
Admire the decor of the Kanala Hotel which is harmony with the Basque Country's tradition and its rural setting.
Keep up-to-date and email friends on the free internet connection.
Make a daytrip to the seaside or to the fine city of Bilbao. Return to the Kanala for a tasty meal in the restaurant-brassiere with a delightfully informal atmosphere.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Legal information
FAQs about Hotel Kanala
- This room features a TV and a private bathroom. It has free WiFi.
Guest reviews
Very good
Denise
🇺🇸 United States
solo traveller · Double or Twin Room
Ryan
🇬🇧 United Kingdom
young couple · Double or Twin Room
Facilities of Hotel Kanala
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Tour desk
- Express check-in/check-out
Cleaning Services
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
General
- Shuttle service
- Designated smoking area
- Air conditioning
- Heating
- Packed lunches
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Pub crawls
Health & Safety
- Face masks for guests available
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
