Hotel Madrid
About this property
Hotel Madrid is in central Torrevieja, a short walk from the beach. It has an outdoor pool just 2 minutes 'walk away. All rooms offer free Wi-Fi and a flat-screen TV.
Hotel Madrid has a large sun terrace. Bicycle and car rental are both possible on site.
The hotel is a short walk from the Town Hall. Torrevieja is also famous for its churches, the Casino and the Jardín de las Naciones gardens.
Boat trips are available to the island of Tabarca. The Terra Mítica Theme Park is 100 kilometres away in Benidorm. Alicante is also nearby.
Rooms at the hotel are fully air conditioned and have a safety deposit box and a minibar. The en suite bathroom includes a hairdryer.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.
NOTA IMPORTANTE: Les recordamos que bajo ningun concepto se permiten cancelaciones gratuitas (sin penalizacion) de reservas no reembolsables y/o con reservas bajo tarifa standard pero dentro de las 48 horas previas al check-in
The fine print
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Hotel Madrid
- Double or Twin Room with City View
- Double or Twin Room with Terrace
- Triple Room
- Quadruple Room
Facilities of Hotel Madrid
Wellness
- Outdoor swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Solarium
Food & Drink
- Coffee house on site
- Wine/champagne
- Snack bar
- Bar
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Laundry
Business Facilities
- Meeting/banquet facilities
Safety & Security
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Wheelchair accessible
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
Activities
- Bicycle rental
- Temporary art galleries
- Beach
- Mini golf
- Horse riding
- Bowling
- Cycling
- Hiking
- Canoeing
- Windsurfing
- Fishing
- Tennis court
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus