About this property
Featuring free Wi-Fi and air conditioning, Hotel Nueva Plaza is located a 10-minute walk from Maliaño Train Station, 2.5 km from Santander Airport and 5 km from the city centre.
Nueva Plaza’s rooms are equipped with a flat-screen smart TV, internet, mini bar and ironing facilities. Each has a private bathroom with bath tub including toiletries and a hairdryer.
The restaurant serves traditional and seasonal Cantabrian food. A daily buffet breakfast is available as well as room service.
Staff can provide more information about sights and activities in and around Santander. Santander Ferry Terminal is about 10 minutes’ drive away.
The hotel offers a dry cleaning and laundry service.
Up to 0 children can be accommodated in Deluxe King Suite
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that there is a maximum of 2 extra beds available per room.
Public parking is limited. Please contact the property for further information.
Please note that lunch and dinner can be requested on prior request at the extra cost of €20 per person, per meal.
The fine print
• Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
• In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
• Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Hotel Nueva Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• License number: <strong>H.S-1466</strong>
Legal information
FAQs about Hotel Nueva Plaza
- Twin Room
- Standard Queen Room
- Superior Twin Room with City View
- Triple Room
- Deluxe King Suite
Guest reviews
Very good
Mark
🇬🇧 United Kingdom
solo traveller · Twin Room
John
🇬🇧 United Kingdom
solo traveller · Standard Single Room
Facilities of Hotel Nueva Plaza
Wellness
- Public bath
- Hot tub
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Grocery deliveries
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Picnic area
Activities
- Bingo
- Live sport events (broadcast)
- Tour or class about local culture
- Themed dinner nights
- Bike tours
- Walking tours
- Movie nights
- Stand-up comedy
- Pub crawls
- Temporary art galleries
- Badminton equipment
- Horse riding
- Cycling
- Hiking
- Canoeing
- Games room
- Fishing
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Indoor play area
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
