Hotel Puerta Santander
About this property
Hotel Puerta Santander offers free Wi-Fi and rooms with garden views. It is a 5-minute drive from Santander Airport and 10 minutes’ drive from the city centre.
Bright, modern rooms are equipped with a flat-screen TV and a safe. Each one has a private bathroom with a hairdryer and free toiletries.
Staff at the 24-hour reception can help with luggage storage and tourist information.
Hotel Puerta Santander features an on-site bar. You can find a selection of eating options and shops within 10 minutes’ walk.
Located in a quiet business park, surrounded by gardens, the hotel offers easy access to the A8 and A67 Motorways. A nearby bus offers regular access to the centre.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Reservations of 5 or more rooms or 10 or more nights may be subject to special policies and supplements.
Upon arrival, guests must present the credit card used to make the reservation. If none of the guests is the owner of the credit card used for the reservation, the property must be contacted in advance.
Once the free cancellation period has ended, and even if the reservation does not require advance payment, the hotel may send a link to a secure payment platform to pay the amount of the stay.
The Hotel is smoke-free. According to Law 28/2005, smoking is prohibited in the rooms and in the rest of the public areas of the Hotel. In case of non-compliance, the Hotel will proceed to charge your credit card €150 for extra cleaning and sanitation.
Please note that baby cots/cribs are subject to availability and must be confirmed by the property.
Please note that dogs maximum 20KG are only allowed upon request and subject to approval. Additional 20 Euro charge per night applies.
The fine print
• Please inform Hotel Puerta Santander in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>G4801</strong>
Legal information
FAQs about Hotel Puerta Santander
Guest reviews
Very good
Priscilla
🇬🇧 United Kingdom
young couple · Queen Studio
Sonya
🇮🇪 Ireland
review category group of friends · Standard Double Room
Facilities of Hotel Puerta Santander
Wellness
- Public bath
Food & Drink
- Coffee house on site
- Wine/champagne
- Special diet menus (on request)
- Bar
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Garden
Media & Technology
- Daily housekeeping
- Luggage storage
- Fax/photocopying
- Tour desk
- 24-hour front desk
Health & Safety
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
