About this property
Offering rooms with a balcony at the borders of Tuscany, Hotel Santoli is a family-run hotel in Porretta Terme. It features a traditional restaurant, a spa with hydromassage pool, and a private garden.
Rooms at the Santoli include free Wi-Fi, a LED TV and a minibar. The private bathroom has a hairdryer and free toiletries.
In the breakfast room you can enjoy homemade cakes and local sweets.Il Bassotto restaurant serves traditional dishes with local ingredients.
The on-site wellness centre also includes a Turkish bath, sauna, and sensory showers, plus a relaxation area with herbal teas.
Porretta Terme Station is 700 metres from the hotel, while the A1 motorway is reachable by car in around 45 minutes. Florence Airport is 65 km away, and the Marconi Airport in Bologna is 60 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Use of the wellness centre facilities and indoor pool comes at an extra charge of €50 per person per day.
Please note, children aged 16 and younger are not allowed in the swimming pool and wellness centre.
Facilities include a sauna, a Turkish bath, experience showers, a meditation room, a relaxation area, a corner for drinking herbal teas, and a swimming pool with hydro-massage technique at 34 degrees.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Please inform Hotel Santoli in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Sauna is closed from Wed 03 Apr 2024 until Tue 23 Apr 2024
• Spa/wellness centre is closed from Wed 03 Apr 2024 until Tue 23 Apr 2024
• License number: <strong>037049-AL-00004, IT037062A1JWMCG6FU</strong>
Legal information
FAQs about Hotel Santoli
- Superior Double or Twin Room
- Classic Double or Twin Room with Spa Access
- Superior Double or Twin Room with Spa Access
Guest reviews
Very good
Maya
🇧🇬 Bulgaria
young couple · Classic Double or Twin Room
Greg
🇨🇦 Canada
young couple · Economy Double or Twin Room
Facilities of Hotel Santoli
Wellness
- Hot tub
- Massage
- Spa & wellness centre
- Sauna
Food & Drink
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- Fire extinguishers
- Safety deposit box
General
- Air conditioning
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Outdoors
- Outdoor furniture
- Garden
Media & Technology
- Room service
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus