Hotel Sercotel Portales
About this property
Comfortable Accommodations
Hotel Sercotel Portales in Logroño offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and parquet floors.
Convenient Facilities
Guests enjoy a lounge, lift, 24-hour front desk, daily housekeeping, electric vehicle charging, bicycle parking, express check-in and check-out, tour desk, and luggage storage.
Delicious Breakfast
A buffet breakfast is served with juice, fresh pastries, cheese, and fruits. Guests appreciate the quality and variety.
Prime Location
Located in the city centre, the hotel is a 6-minute walk from the Co-Cathedral of Santa María de la Redonda and near attractions such as the La Rioja Museum and Logroño Train Station. Logroño–Agoncillo Airport is 17 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Licence number: A-LR-129
Please note that this property can accommodate dogs and cats but will not accommodate other types of pets.
Please note that dogs and cats will incur an additional charge of €25 per night, per dog or cat.
Please note that dogs and cats are not permitted in the breakfast room.
Please note that dogs and cats must be kept on a lead while in public areas of the property.
Cribs are subject to availability upon arrival at the hotel. Requesting a crib—whether in advance or upon arrival—does not guarantee that one will be provided, as availability depends on the property’s current inventory. If no cribs are available, children aged 0 to 2 may share a bed with an adult.
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Número de licencia: A-LR-129
Tenga en cuenta que este establecimiento admite perros y gatos, pero no otros tipos de mascotas.
Tenga en cuenta que la estancia de perros y gatos conlleva un suplemento de 25 EUR por noche y por animal.
Tenga en cuenta que no se permite la entrada de perros y gatos en la sala de desayunos.
Tenga en cuenta que los perros y gatos deben ir con correa en las zonas comunes del establecimiento.
Cunas sujetas a disponibilidad en el momento de la llegada al hotel. La solicitud previa o a la llegada no garantiza la asignación de una cuna, ya que esta estará sujeta a la disponibilidad del establecimiento. En caso de no disponer de cunas, los niños de 0 a 2 años podrán compartir cama con un adulto.
The fine print
• Please inform Hotel Sercotel Portales in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Hotel Sercotel Portales
Guest reviews
Superb
Faye
🇬🇧 United Kingdom
young couple · Twin Room with View
Susan
🇮🇪 Ireland
young couple · Double Room with Extra Large Bed
Facilities of Hotel Sercotel Portales
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
Accessibility
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Health & Safety
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Food & Drink
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
Living Area
- Parking
