About this property
Comfortable Accommodations
Hotel Serena in Riolo Terme offers 3-star comfort with private check-in and check-out services, a lounge, and a bar. Guests enjoy free WiFi, air-conditioning, and private bathrooms with walk-in showers.
Convenient Facilities
The hotel features a lift, electric charging station, coffee shop, and outdoor seating area. Additional amenities include free on-site parking, bike hire, and bicycle parking.
Prime Location
Located 13 km from Rocca Sforzesca and Imola Circuit, Hotel Serena is near attractions such as Porte Aperte (9 km) and Piazza Matteotti (12 km). Forlì Airport is 34 km away.
Guest Satisfaction
Highly rated for room cleanliness, attentive staff, and convenient location.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• License number: <strong>039015-AL-00018, IT039015A1M5HJL5YA</strong>
Legal information
FAQs about Hotel Serena
Facilities of Hotel Serena
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Bar
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Private check-in/check-out
- Luggage storage
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
Activities
- Bicycle rental
- Live sport events (broadcast)
- Bike tours
- Walking tours
- Horse riding
- Cycling
- Hiking
- Fishing
Health & Safety
- Face masks for guests available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus