Hotel Serena
About this property
Historic Setting
Hotel Serena in Arenzano is housed in a historic building, offering a unique atmosphere. The property features sea views and a private entrance, ensuring a memorable stay.
Comfortable Accommodations
Rooms include private bathrooms with free toiletries, showers, and dressing rooms. Additional amenities include TVs, work desks, and tiled floors, providing comfort and convenience.
Convenient Facilities
Guests benefit from a lift, daily housekeeping service, coffee shop, family rooms, full-day security, luggage storage, beachfront, and free WiFi. The hotel staff speak English, French, and Italian, ensuring excellent service.
Local Attractions
Bagni Lido di Arenzano is just a few steps away, while Arenzano and Golf Club are a 12-minute walk. Genoa Cristoforo Colombo Airport is 13 km from the property, and boating is available in the surroundings.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
- When travelling with pets, please note that an extra charge of €10 per pet, per night applies.
- The property is located in the city center and overlooks the sea directly.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Please inform Hotel Serena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>IT010001A1T9FX4VYC</strong>
Legal information
FAQs about Hotel Serena
Guest reviews
Very good
Cora-lee
🇫🇷 France
young couple · Economy Quadruple Room
Olivia
🇬🇧 United Kingdom
solo traveller · Small Double Room
Facilities of Hotel Serena
Food & Drink
- Coffee house on site
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
Outdoors
- Beachfront
Activities
- Beach
Media & Technology
- Daily housekeeping
- Lockers
- Luggage storage
- Fax/photocopying
Health & Safety
- Thermometers for guests provided by property
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
