Hotel Universal Murcia
About this property
This modern hotel is located in the centre of Murcia, next to the Floriadablanca Gardens and a 5-minute walk from the Cathedral. It offers a lovely traditional restaurant and free Wi-Fi in all areas.
The Hotel Hotel Universal Murcia is set in Murcia's old town and is close to a range of shops and cafés.
All rooms at the Hotel Universal Murcia are fully heated and air conditioned. There is a flat-screen HD TV and en suite bathroom with slippers.
The award-winning restaurant serves typical Murcian cuisine. There is also a bar and private parking is available.
There is a gym and swimming pool just 150 metres from the hotel. Murcia Conference Centre is just 15 minutes' walk away. The hotel can also arrange guided tours of the local area.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Late check-out on Sundays is subject to availability.
When booking 5 rooms or more, different policies and additional supplements may apply.
The fine print
• Please inform Hotel Universal Murcia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• License number: <strong>H.MU.372</strong>
Legal information
FAQs about Hotel Universal Murcia
- Single Room
- Superior Single Room
- Double or Twin Room
Facilities of Hotel Universal Murcia
Wellness
- Fitness
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
Business Facilities
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
General
- Shared lounge/TV area
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
Activities
- Bicycle rental
- Games room
Health & Safety
- Access to health care professionals
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus