About this property
Surrounded by mountains, Hotel Zelaa is located in the Basque country town of Zaldivia. It offers a stylish Basque restaurant and modern rooms with free Wi-Fi and a flat-screen TV.
The rooms at the Zelaa feature wooden floors and simple, modern décor. Each one is equipped with air conditioning, central heating and a work desk.
The beautiful city of San Sebastián is just 30 minutes’ drive from the hotel. Pamplona, the site of the San Fermines bull running festival, is a 50-minute drive away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please let Hotel Restaurante Zelaa know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.
Please note that the GPS coordinates are: 43º 2' 46'' N / 2º 9' 14'' W).
Any special requests are subject to agreement by the property and cannot be guaranteed.
- Please send the billing information indicating company name, address, postal code and CIF.
RECEPTION HOURS 07:00AM - 23:00PM
EXCEPTIONS NOTIFY THE HOTEL BY PHONE.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Legal information
FAQs about Hotel Zelaa
- This air-conditioned room comes with wooden floors, flat-screen TV and free Wi-Fi.
Guest reviews
Very good
Angdd
🇬🇧 United Kingdom
solo traveller · Double or Twin Room
Dirk
🇩🇪 Germany
solo traveller · Double or Twin Room
Facilities of Hotel Zelaa
Food & Drink
- Snack bar
- Bar
Internet
- Internet services
Safety & Security
- CCTV in common areas
- Smoke alarms
General
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Terrace
Media & Technology
- Fax/photocopying
- Tour desk
Living Area
- Parking
