About this property
This hotel is situated in the charming historic and artistic heart of the medieval town of Olite, next to Palacio Real and the Galerías Medievales.
The establishment is situated in the heart of the region of Navarra and boasts excellent connections to Pamplona; you can get there by the motorway in 20 minutes. This is the perfect place whether you are booking a business or tourist stay. It offers practical and functional rooms adapted to your needs. In this medieval ambience, you will have plenty of opportunities to sample the exquisite cuisine.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
From 13 to 19 September the village celebrates its local festivities. Some rooms may be affected by noise.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
• License number: <strong>UH000605</strong>
Legal information
FAQs about Hotel&Bar Ducay
- Single Room
Facilities of Hotel&Bar Ducay
Food & Drink
- Coffee house on site
- Kids' meals
- Snack bar
- Bar
- Restaurant
- Restaurant
- Delivered food is securely covered
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Non-smoking rooms
Outdoors
- Terrace
Activities
- Happy hour
Media & Technology
- Packed lunches
Health & Safety
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus