Hôtel & Spa Villa Seren
About this property
Hôtel & Spa Villa Seren in Hossegor provides accommodation with a garden and a terrace with lake view, the 4-star hotel has air-conditioned rooms with free WiFi and free private parking.
At the hotel, rooms are fitted with a wardrobe. At Hôtel &Spa Villa Seren rooms have a desk, a flat-screen TV and a coffee machine.
Guests at the accommodation can enjoy a continental breakfast. The property fitted with a resturant and a bar.
The area is popular for cycling, and bike hire is available at Hôtel & Spa Villa Seren.
Biarritz is 34 km from the hotel, while Saint-Jean-de-Luz is 46 km from the property. The nearest airport is Biarritz Airport, 31 km from Hôtel & Spa Villa Seren.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please inform Hôtel & Spa Villa Seren in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Bar is closed from Sat 19 Dec 2020 until Fri 22 Jan 2021
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Please inform Hôtel & Spa Villa Seren in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Bar is closed from Sat 19 Dec 2020 until Fri 22 Jan 2021
Legal information
FAQs about Hôtel & Spa Villa Seren
Guest reviews
Superb
Gemma
🇬🇧 United Kingdom
solo traveller · Seren with lake view
Nicholas
🇬🇧 United Kingdom
young couple · Seren with lake view
Facilities of Hôtel & Spa Villa Seren
Wellness
- Outdoor swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Yoga classes
- Full body massage
- Head massage
- Foot massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Open-air bath
- Hammam
- Massage
- Spa & wellness centre
- Solarium
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Visual aids: Braille
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bicycle rental
- Live sport events (broadcast)
- Live music/performance
- Happy hour
- Walking tours
- Temporary art galleries
- Beach
- Water sport facilities on site
- Cycling
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Strollers
- Babysitting/child services
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
