Hôtel des Deux Clefs
About this property
Located in the centre of Turckheim in Alsace at the door of the Munster Valley, Hôtel des Deux Clefs is a charming hotel that dates back to the 15th century and offers free WiFi throughout.
Guestrooms combine comfort and charm to provide a warm, rustic atmosphere perfect for a romantic getaway or a cultural visit. All are equipped with full bathrooms, direct line telephone and TV.
The mediaeval town of Turckheim is situated in Alsatian wine country and is surrounded by verdant forests, a river and rolling vineyards. It is also a town with a rich cultural heritage that extends to classic and modern art, music and gastronomy.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The Hotel Les 2 Clefs consists of two 3-floor buildings. One of the buildings is serviced by a lift.
If you plan to arrive after 22:00, please contact the property during reception hours to obtain the access codes.
We no longer have phones in the rooms.
Legal information
FAQs about Hôtel des Deux Clefs
- This room is decorated in an elegant style. It has an LCD TV with satellite TV and free Wi-Fi access.
Guest reviews
Very good
Katriin
🇪🇪 Estonia
family with young children · Classic Twin Room
Dimitrios
🇬🇧 United Kingdom
young couple · Economy Double Room - 3rd floor
Facilities of Hôtel des Deux Clefs
Wellness
- Foot massage
- Neck massage
- Back massage
- Massage
Food & Drink
- Coffee house on site
- Wine/champagne
- Snack bar
- Bar
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Safety deposit box
General
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Temporary art galleries
Health & Safety
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
