Hôtel du Bollenberg - Restaurant "Côté Plaine" - Spa de la Colline
About this property
Whether you want to relax or work, you will be free to make the most of this quiet hotel set in the heart of Alsace region.
Spacious and comfortable, rooms at the Citotel Hôtel Du Bollenberg are en suite and equipped with a range of modern amenities.
Access to the indoor and outdoor swimming pools, the hammam, whirlpool, salt cave, physiotherapy cabin and sauna is reserved for people aged 16 and over, only by reservation, as a paid option and subject to availability. Treatments and massages are also offered (under the same conditions).
Friendly and attentive staff are at your service and will try their best to help you make your stay enjoyable and memorable.
Guests can enjoy delicious traditional and regional French cuisine in the panoramic dining room while admiring sweeping views overlooking the nearby vineyard.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the spa and swimming pool are not accessible for children under 16 years old. Advanced booking is required for the spa.
The fine print
• Please inform Hôtel du Bollenberg - Restaurant "Côté Plaine" - Spa de la Colline in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Hôtel du Bollenberg - Restaurant "Côté Plaine" - Spa de la Colline
- This room features a TV and a private bathroom with a bath or shower. Advanced booking is required for the spa if you would like access.
Guest reviews
Good
Mervyn
🇬🇧 United Kingdom
young couple ·
Coralie
🇫🇷 France
young couple ·
Facilities of Hôtel du Bollenberg - Restaurant "Côté Plaine" - Spa de la Colline
Wellness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Back massage
- Spa/wellness packages
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Massage
- Spa & wellness centre
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safety deposit box
General
- Non-smoking throughout
- Heating
- Chapel/shrine
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Walking tours
- Cycling
- Hiking
Media & Technology
- Daily housekeeping
- Private check-in/check-out
- Luggage storage
- Fax/photocopying
- Express check-in/check-out
- Meeting/banquet facilities
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
