Hôtel du Pont
About this property
The Hôtel Du Pont is located in the Basque countryside, outside the small town of Ascain. The hotel is situated on the banks of the river la Nivelle. Free Wi-Fi is available on the ground floor.
L'Hotel Du Pont has a shaded garden, terrace and en-suite guestrooms with TV. Free Wi-fi in all rooms and hotel
The Hôtel Du Pont is 1 kilometre from the centre of Ascain and 6 kilometres from the coastal town and beaches at Saint-Jean-de-Luz. Free parking is provided.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that pets can only be accepted in the following room types at an extra cost of 9 EUR per day:
- Family Room
- Superior Family Room
- Double Room with Garden View
We do not have an ascensor in the hotel, rooms are located on the first, second and third floor.
Children under 2 years old can stay for free. A baby cot can be provided, subject to availability.
Please note that pets can only be accepted in the following room types at an extra cost of 9 EUR per day: - Family Room - Superior Family Room - Double Room with Garden View
The fine print
• Please inform Hôtel du Pont in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Hôtel du Pont
- Double Room with Street View
- Twin Room with Street View
- Double Room with Garden View
- Triple Room with Garden View
- Triple Room with Garden View
- Family Room
- Superior Family Room
Guest reviews
Very good
Zeinah
🇧🇪 Belgium
young couple · Double Room with Garden View
Zo
🇬🇧 United Kingdom
solo traveller · Double Room with Garden View
Facilities of Hôtel du Pont
Food & Drink
- Kid-friendly buffet
- Special diet menus (on request)
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Fax/photocopying
- Express check-in/check-out
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
