Hôtel Pont Rouge , Carcassonne
About this property
Offering a 24-hour front desk, The Originals City, Hôtel Pont Rouge, Carcassonne is located a 10-minute drive from Carcassonne Airport and 5 km from the medieval part of town. It offers 50 rooms decorated in a modern style, all serviced by a lift. Free WiFi is available throughout the property.
All the rooms offer air conditioning and a flat-screen TV. Each room has a private bathroom with a shower.
The hotel serves a buffet breakfast every morning.
Hôtel Pont Rouge is 60 km from Narbonne. Free secured parking is available on site.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
To find the hotel, take Rue Vasco de Gama from the D118 road.
Please note that the reception is open 24 hours a day. For late arrivals, please ring the bell and the receptionist will welcome you.
Breakfast is served from 06:00 to 10:00.
Please note that if guests check out before the date stated on the booking confirmation, the total amount of the reservation is still due.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• A damage deposit of €100 is required on arrival. That's about $112. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Hôtel Pont Rouge , Carcassonne
- Double Room
- Superior Double Room
Guest reviews
Very good
Corina
🇦🇺 Australia
review category group of friends · Triple Room with 3 Single Beds
Lorena
🇬🇹 Guatemala
solo traveller · Twin Room
Facilities of Hôtel Pont Rouge , Carcassonne
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
General
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Visual aids: Braille
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Walking tours
- Cycling
- Hiking
- Golf course (within 3 km)
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
