Hôtel Quai des Pontis
About this property
Located in the heart of Cognac, Hôtel Quai des Pontis is on the banks of the Charente River. It offers bedrooms, suites, air-conditioned lodges, wooden caravans and cabins with a private balcony or terrace.
Each accommodation type at the Quai des Pontis has a flat-screen TV. They also have a refrigerator and a microwave. Free Wi-Fi access is available in the entire property. A dinner tray can be prepared upon request.
The residence also provides free and secure on-site private parking as well as a swimming pool. Bicycle rental is available and the property is just a 5-minute walk from the centre of Cognac.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Reception opening hours:
Monday to Friday: 07:00 until 21:00 Saturday and Sunday: 8:00 to 12:00 and 14:00 to 18:00
Please contact the hotel in advance if you plan to arrive outside these hours.
Pets are allowed in the rooms on the ground floor at an extra cost of €15 per day.
Please let us know if you are travelling with a pet.
The fine print
• Piscine #1 is closed from Thu 01 Oct 2026 until Sat 01 May 2027
Legal information
FAQs about Hôtel Quai des Pontis
- Double Room with Terrace
- Double Room
- Double Room
- Twin Room
- Superior Chalet
- Quadruple Room
- Family Room with Terrace
- Double Room with Terrace and River View
- Cabin (4 persons)
- Quadruple Room with Balcony
- Quadruple Room with Terrace
- Junior Suite
- Double Suite with Terrace
- Quadruple Suite
Guest reviews
Jane
🇬🇧 United Kingdom
young couple · Double Room with Terrace
Tatiana
🇬🇧 United Kingdom
solo traveller · Superior Chalet
Facilities of Hôtel Quai des Pontis
Wellness
- Outdoor swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
Food & Drink
- Coffee house on site
- Wine/champagne
- Breakfast in the room
- Bar
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safety deposit box
General
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Sun terrace
- BBQ facilities
- Terrace
- Garden
Activities
- Walking tours
- Cycling
- Hiking
- Canoeing
- Table tennis
- Children's playground
- Games room
- Fishing
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Kids' outdoor play equipment
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
