Hôtel Renaissance
About this property
Historic Setting
Hôtel Renaissance in Castres is housed in a historic building, offering a unique atmosphere. The property features parquet floors and a charming outdoor seating area.
Comfortable Accommodations
Rooms include air-conditioning, private bathrooms with walk-in showers, and modern amenities such as minibars and flat-screen TVs. Additional facilities include a fitness centre, sun terrace, and free WiFi.
Dining and Leisure
Guests can enjoy a bar, coffee shop, and outdoor seating area. The hotel offers a fitness centre, hiking, and culture classes. Breakfast is available in-room with continental and buffet options.
Prime Location
Located 7 km from Castres-Mazamet Airport, the hotel is near attractions like the Goya Museum (2-minute walk) and Castres Exhibition Centre (2.9 km). Guests appreciate the friendly staff and convenient location.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Chèques Vacances are accepted.
Please specify when booking if you require a parking reservation.
The parking cost includes a valet service.
Legal information
FAQs about Hôtel Renaissance
- Superior Double Room
- Double Room
- Deluxe Room
- Senior Suite
- Deluxe Suite
- Deluxe Family Room
Facilities of Hôtel Renaissance
Wellness
- Fitness/spa locker rooms
- Fitness classes
- Fitness
- Sun umbrellas
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Soundproof rooms
- Family rooms
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Live sport events (broadcast)
- Tour or class about local culture
- Happy hour
- Themed dinner nights
- Temporary art galleries
- Horse riding
- Hiking
- Darts
- Billiards
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus