Hôtel Restaurant Le Kastelberg, The Originals Boutique
About this property
Hôtel Restaurant Le Kastelberg, The Originals Boutique is located in the famous Kasterlberg Grand Cru vineyard, at the edge of a forest. Free Wi-Fi is available throughout the hotel and restaurant.
Hotel Kastelberg’s rooms are equipped with TV and telephone.
The restaurant serves traditional Alsatian cuisine and offers half-board, menus and à la carte options for dinner every evening. The hotel features a garden, playground and summer terrace.
Kastelberg is open on the 24th and 31st of December for Christmas and New Year’s Eve celebrations. A car park is available.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that a special menu with a musician is offered for Valentine's Day.
When reserving any double room, please specify the age of any children travelling with you.
Please note that baby cots are subject to availability. Please contact the property if you wish to have a baby cot in your room.
Legal information
FAQs about Hôtel Restaurant Le Kastelberg, The Originals Boutique
Guest reviews
Very good
Diana
🇦🇺 Australia
solo traveller · Executive Room
Margarida
🇱🇺 Luxembourg
review category group of friends · Executive Room
Facilities of Hôtel Restaurant Le Kastelberg, The Originals Boutique
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
General
- Pet bowls
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Chapel/shrine
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bicycle rental
- Tour or class about local culture
- Bike tours
- Walking tours
- Cycling
- Hiking
- Children's playground
Health & Safety
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
