Hôtel Rouen Alba
About this property
Comfortable Accommodations
Hôtel Rouen Alba in Rouen offers family rooms with private bathrooms, city views, and modern amenities. Each room includes a work desk, free toiletries, and a TV.
Essential Facilities
Guests enjoy free WiFi, daily housekeeping, express check-in and check-out, bicycle parking, and luggage storage. Additional services include a continental buffet breakfast with juice, fresh pastries, cheese, and fruits.
Prime Location
Located in the city centre, the hotel is a 4-minute walk from Notre-Dame Cathedral and less than 1 km from the Musée des Beaux-Arts. Gare de Rouen Rive Droite is 1.5 km away, and Beauvais–Tillé Airport is 84 km from the property.
Local Attractions
Nearby activities include an ice-skating rink and boating. Guests appreciate the convenient location, attentive staff, and excellent service support.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that late check-in after 22:00 is unavailable at this property.
Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays
.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.
Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer.
Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer.
Cash is not an accepted method of payment.
Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility.
Please note that a refrigerator is available upon request and is subject to availability.
Guests can use the private parking at the nearby Parking de la Cathédrale, 10 metres away, for €16.50 per day.
Street parking is available for €3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.
The fine print
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
• Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Hôtel Rouen Alba
- Standard Double Room
- Comfort Double Room
- Comfort Twin Room
- Classic Triple Room
- Classic Triple Room - 3 Single Beds
Facilities of Hôtel Rouen Alba
Food & Drink
- Snack bar
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
General
- Non-smoking throughout
- Allergy-free room
- Heating
- Family rooms
- Non-smoking rooms
Media & Technology
- Daily housekeeping
- Luggage storage
- Fax/photocopying
- Express check-in/check-out
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus