ibis Carlisle City Centre
About this property
From 3 Nov to 14 Dec 2025, our lift will be fully replaced. Rooms will be accessible via stairs only. We apologise for any inconvenience and are happy to assist with any questions.
Ideally situated in the historic capital of Cumbria, the ibis Carlisle is just 200 metres from Carlisle Citadel Railway Station. On the outskirts of the Lake District, this modern hotel has easy access to the M6 motorway and local road network.
With free Wi-Fi throughout, the ibis Carlisles' 102 rooms include an automatic climate control system and tea and coffee making facilities. The en-suite shower rooms have a hairdryer.
The hotel’s facilities include a 24-hour reception desk, car rental services, and free on site parking. Guests can enjoy light meals in the onsite restaurant and there is a late-night bar, which offers a 24-hour snack service.
The Ibis Carlisle hotel has a superb central location, right in the heart of the city. The Lanes Shopping Centre is close by. Carlisle Cathedral, the castle, and the Tullie House Museum and Art Gallery are all just a few minutes’ walk from the hotel.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Minors under 18 must be accompanied by parents or legal representatives.
Please note that the credit card used to book must be presented on arrival.
Driving Directions:
From North and South: leave the M6 motorway at junction 43, then take the A69 road signposted Carlisle City Centre. Drive all the way towards city centre and then take the left after Papa John's on to Cecil Street.
- From East: A69 road signposted Carlisle City Centre. Follow all the way toward city centre and then take the left just after Papa John's pizza onto Cecil Street.
Free parking, car park English Gate Plaza South is located at the back of the hotel, please use the postcode CA1 1NT , entrance via Portland Place or Cecil Street. Parking is free from arrival till 12 noon on the day of check out, the back door will lead you to the reception area, please inform staff at check in to register your vehicle.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Guests under the age of 18 can only check in with a parent or official guardian.
• A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about ibis Carlisle City Centre
- Double Room
- Family Room with 1 Double Bed and 1 Single Bed
- Standard Twin Room
Guest reviews
Very good
Hesslegrave
🇬🇧 United Kingdom
family with young children · Standard Twin Room
Sue
🇬🇧 United Kingdom
young couple · Double Room
Facilities of ibis Carlisle City Centre
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
General
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Activities
- Billiards
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Luggage storage
- Fax/photocopying
- Packed lunches
- Express check-in/check-out
- Ironing service
- 24-hour front desk
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
