La Citadelle Hotel Metz - MGallery Collection
About this property
Set in the heart of Metz, La Citadelle Metz MGallery offers large and luxury rooms and suites with a flat-screen TV, individual air-conditioning and free WiFi internet access. On site guests can enjoy a bistronomic style restaurant open 24/7.
Enjoy a privileged central location between the Arsenal Concert Hall, the esplanade park and the Governor’s Palace. It is a perfect location to discover the town centre and its many attractions.
At the Bar Ambiance Lounge, choose from a wide variety of whiskeys, cocktails, champagne and exceptional wines in a warm and cosy atmosphere. The hotel’s bistronomic restaurant, 'La Reserve', is open for lunch and dinner every day and features innovative cuisine that combines rural and exotic flavours.
Guests who enjoy luxurious accommodation and high-quality, personalized service will appreciate Hotel La Citadelle Metz MGallery.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests wishing to dine in the hotel's restaurants are advised to reserve a table during the booking process.
Room service is only available during the restaurant's opening hours.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• La Réserve is closed from Wed 11 Nov 2020 until Tue 01 Dec 2020
• Bar is closed from Wed 11 Nov 2020 until Tue 01 Dec 2020
Legal information
FAQs about La Citadelle Hotel Metz - MGallery Collection
Guest reviews
Very good
Hannah
🇬🇧 United Kingdom
family with young children · Superior Double or Twin Room
Heather
🇦🇺 Australia
young couple · Superior Double or Twin Room
Facilities of La Citadelle Hotel Metz - MGallery Collection
Wellness
- Full body massage
- Couples massage
- Massage
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Activities
- Bicycle rental
- Live music/performance
- Cooking class
- Billiards
Health & Safety
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
- Board games/puzzles
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
