La Serena Boutique Hotel & Wellness - Altea
About this property
La Serena is a boutique hotel located in a quiet street in the historic centre of Altea, 5 minutes from the sea and the main shopping area.
This charming and unique property of only 11 rooms has a south-facing terrace with a swimming pool, and a stylish lounge bar where you can enjoy drinks.
The hotel features a restaurant and a private spa with a sauna, hammam, ice fountain, hot tub and various showers.
Each room is equipped with a king-size bed, flat-screen TV, minibar and a private bathroom.
In the area you can go hiking, cycling and do water sports.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that late check-in after 23:00 carries a surcharge of €50.
Access to the wellness area is subject to prior reservation, requires an additional fee depending on the selected package, and is not included in the room rate.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform La Serena Boutique Hotel & Wellness - Altea in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• In the event of an early departure, the property will charge you the full amount for your stay.
Legal information
FAQs about La Serena Boutique Hotel & Wellness - Altea
Guest reviews
Superb
Nicola
🇬🇧 United Kingdom
young couple · Standard Double Room
Anne
🇬🇧 United Kingdom
young couple · Superior Double Room with Terrace
Facilities of La Serena Boutique Hotel & Wellness - Altea
Wellness
- Outdoor swimming pool
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Private check-in/check-out
- Luggage storage
- Tour desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Car hire
- Soundproof rooms
- Lift
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bicycle rental
- Walking tours
- Snorkelling
- Diving
- Cycling
- Hiking
- Canoeing
- Windsurfing
- Fishing
- Golf course (within 3 km)
Health & Safety
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
