L'Auberge Basque-Relais & Châteaux
About this property
Located 7 kilometres from Saint Jean de Luz, L'Auberge Basque-Relais & Châteaux welcomes you in a contemporary inn set on a hill facing La Rhune Mountains.
L'Auberge Basque-Relais & Châteaux features comfortable rooms with a modern and design-style decor. The rooms are decorated with soothing colours creating a peaceful setting for your stay. Each room is different, to make your stay truly unique. Some rooms feature a balcony and others have a private terrace.
For your comfort, L'Auberge Basque-Relais & Châteaux also offers a stylish restaurant serving contemporary and tasty cuisine prepared with fresh local produce and accompanied with a large selection of French and international wines.
L'Auberge Basque-Relais & Châteaux offers a successful combination of modernity and tradition. It is the perfect choice for a relaxing leisure or business stay 7 km from the beaches and golf courses of Saint Jean de Luz.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the restaurant is closed on the following days:
From June until September - closed all day on Monday and Tuesday for lunch
From 01 October to 18 November - closed all day on Sunday and Monday
From 19 November to 25 March - closed all day from Sunday to Tuesday (included)
From 26 March to 31 May - closed all day on Sunday and Monday
The fine print
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Please inform L'Auberge Basque-Relais & Châteaux in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Piscine #1 is closed from Fri 31 Oct 2025 until Thu 30 Apr 2026
• Piscine #1 is closed from Sat 31 Oct 2026 until Fri 30 Apr 2027
Legal information
FAQs about L'Auberge Basque-Relais & Châteaux
- Double Room - Garden Level
- Double Room - Country Side
- Large Double Room - Country Side
- Large Double Room with Balcony
- Suite with Private Terrace
- Family Room (2 Adults + 2 Children)
Guest reviews
Very good
Nicola
🇺🇸 United States
family with young children · Suite with Private Terrace
Elisabeth
🇬🇧 United Kingdom
young couple · Family Room (2 Adults + 2 Children)
Facilities of L'Auberge Basque-Relais & Châteaux
Wellness
- Outdoor swimming pool
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Sun umbrellas
- Sun loungers or beach chairs
- Massage
Food & Drink
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
Cleaning Services
- Daily housekeeping
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Safety deposit box
General
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bicycle rental
- Beach
Health & Safety
- Face masks for guests available
- First aid kit available
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
Other
- Cashless payment available
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
