Le Grand Hotel & Spa
About this property
Located in Parc naturel régional des Ballons des Vosges, this hotel offers free access to an indoor swimming pool, a hot tub, fitness centre and an outdoor swimming pool. Free parking is available.
Each soundproofed room and suite at the Le Grand Hotel & Spa has classic decor and views of the park or the village. All are equipped with free Wi-Fi, a TV and a private bathroom, while some have a private balcony.
Le Grand Hotel has 3 restaurants: L'Assiette du Coq à l'Ane, which offers regional specialities; Le Grand Cerf, which prepares a variety of seasonal dishes and gourmet cuisine in the Le Pavillon Pétrus.
Meals can be served in the chic dining areas or out in the garden. Guests can relax in the Fritz bar by the fireplace.
Guests at the Le Grand Hotel can go hiking or cycling with bicycle rental available. Lac de Gerardmer is 650 metres from the hotel. Guests can use the Les Chênes Blancs Spa with an extra charge and upon request.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Legal information
FAQs about Le Grand Hotel & Spa
- Superior Double Room with Village View
- Collection Double Room with Village View
- Deluxe Double Room with Park View
- Junior Suite
- Double Room Contemporaine - vue sur Parc
Guest reviews
Very good
Alina
🇧🇪 Belgium
young couple · Superior Double Room with Village View
Richard
🇬🇧 United Kingdom
solo traveller · Collection Double Room with Village View
Facilities of Le Grand Hotel & Spa
Wellness
- Pool 1 - indoor
- Pool 2 - outdoor
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Waxing services
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bicycle rental
- Bike tours
- Walking tours
- Evening entertainment
- Cycling
- Hiking
- Billiards
- Games room
- Skiing
Kitchen
- Ski storage
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
- Kids' outdoor play equipment
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
