Lion Quays Resort
About this property
Lion Quays Waterside Resort is set in English countryside, with stunning views of the Llangollen Canal. All rooms have a flat-screen TV, free Wi-Fi, a power shower and complimentary toiletries.
All guests have access to the country club facilities, including a 75-station gym, fitness classes, 25-metre swimming pool with steam room, sauna and jacuzzi.
The property also includes a spa with a thermal suite, experience showers including a refreshing ice bucket shower, hydrotherapy pool, atmospheric steam room, Sanarium and sauna. Guests can enjoy the spa and treatments for an additional fee and luxury robes, towels and slippers will be provided.
Cafe Ash is open all day and offers a daily range of snacks, cakes, sandwiches and refreshments.
We have 8 RAW charging bays on-site.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
There are restricted times that children can use the country club. For more details please contact the property using the contact details on the booking confirmation.
Please note that guests are advised to nook treatments in advance.
The Country Club facilities which includes a 25 metre heated swimming pool and jacuzzi plus a 75 station Technogym is open for guests to use for free. As a result of COVOID 19, the steam room and sauna will remain closed.
Children are only permitted to use the swimming pool between 11:00 and 16:00. Times slots will need be booked during the recovery of the COVID 19 period and to be complete 24 hours prior to arrival.
The fine print
• Please inform Lion Quays Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Waterside Restaurant is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020
• Bar is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020
• Sauna is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020
• Fitness centre is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020
• Spa/wellness centre is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020
• Hot tub/jacuzzi is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020
• Swimming pool #1 is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020
Legal information
FAQs about Lion Quays Resort
- Double Room
- Superior Double Room
- Twin Room with View
- Large Double Room
- Suite
Guest reviews
Good
Graham
🇬🇧 United Kingdom
young couple · Superior Double Room
Jacqueline
🇬🇧 United Kingdom
young couple · Twin Room
Facilities of Lion Quays Resort
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Hot tub
- Massage
- Spa & wellness centre
- Solarium
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Heating
- Packed lunches
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Bicycle rental
- Live music/performance
- Themed dinner nights
- Hiking
- Golf course (within 3 km)
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
