Lochside House Hotel & Spa
About this property
Comfortable Accommodations
Lochside House Hotel & Spa in New Cumnock offers family rooms with private bathrooms. Each room includes a terrace, balcony, or patio, providing garden views.
Exceptional Facilities
Guests enjoy spa facilities, a sun terrace, and a beautiful garden. The hotel features a restaurant, bar, and free WiFi. Additional amenities include a lounge, beauty services, and a steam room.
Dining Experience
The family-friendly restaurant serves brunch, lunch, dinner, and high tea. Menus cater to vegetarian, vegan, gluten-free, and dairy-free diets. Outdoor seating and room service are available.
Prime Location
Located 31 km from Glasgow Prestwick Airport, the hotel is near attractions such as Ayr Railway Station (30 km) and Robert Burns Birthplace Museum (33 km). Free on-site private parking is provided.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that this is a wedding venue and there is a probability of noise disruption.
Bookings of 8 rooms or more are required to pay a 25% non-refundable deposit to confirm. The full balance is due 28 days before arrival and is also non-refundable.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Legal information
FAQs about Lochside House Hotel & Spa
Guest reviews
Superb
Jenna
🇬🇧 United Kingdom
young couple · Classic Double Room
Elizabeth
🇬🇧 United Kingdom
solo traveller · Luxury Suite with Garden View
Facilities of Lochside House Hotel & Spa
Wellness
- Fitness/spa locker rooms
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Hot tub
- Massage
- Spa & wellness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
General
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Media & Technology
- Daily housekeeping
- Shared lounge/TV area
- Concierge service
- Luggage storage
- Fax/photocopying
- Packed lunches
- Express check-in/check-out
- Meeting/banquet facilities
- Room service
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
