Macdonald Portal Hotel, Spa & Golf Resort
About this property
Located within the Cheshire countryside, The Macdonald Portal Hotel is 10 miles from Chester. It offers 3 golf courses, an indoor pool, a spa and an award-winning restaurant.
Rooms at The Macdonald Portal Hotel Golf & Spa feature spacious bathrooms with baths and walk-in showers. They also have flat-screen TVs and WiFi access.
The spa centre has a sauna, salt and ice rooms and a wide range of beauty treatments. There is an air-conditioned gym and one of the golf courses is of Championship standard.
Ranulf Restaurant serves traditional cuisine and has an emphasis on organic food. The Lounge Bar brews fresh coffee and has a light snack menu.
Oulton Park Race Circuit, which hosts events such as the British Touring Cars and British Superbikes, is only 2 miles away. Free parking is available at the Portal Hotel.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
All beauty treatments and golf sessions must be booked prior to arrival and are subject to availability.
You are advised to make your dinner reservations before arrival.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
Children 12 years and under sharing suitable room with 2 adults are inclusive of Bed and breakfast, all other meals are charged as taken.
Please note that the hotel doesn't accept any cash payments
When booking 7 rooms or more, different policies and additional supplements may apply.
The fine print
• Spa/wellness centre is closed from Tue 05 Dec 2023 until Mon 11 Dec 2023
Legal information
FAQs about Macdonald Portal Hotel, Spa & Golf Resort
- Deluxe Family Room
Guest reviews
Very good
Natalie
🇬🇧 United Kingdom
young couple · Deluxe King Room
Sharon
🇮🇪 Ireland
review category group of friends · Standard Family Room
Facilities of Macdonald Portal Hotel, Spa & Golf Resort
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Sun loungers or beach chairs
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
General
- Shared lounge/TV area
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Fishing
- Golf course (within 3 km)
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
