MADISON Saint Jean de Luz - Handwritten Collection
About this property
Comfortable Accommodations
Rooms feature air-conditioning, private bathrooms, balconies with mountain or city views, and modern amenities such as free WiFi, flat-screen TVs, and minibars.
Wellness and Leisure
The hotel offers a spa and wellness centre with sauna, indoor and plunge pools, hot tub, fitness room, and sun terrace. Guests can enjoy beauty services, wellness packages, and relax in the hot tub.
Dining Experience
The traditional restaurant serves local specialities, warm dishes, fresh pastries, and a variety of beverages including cocktails. Breakfast is available as continental or buffet with fresh pastries, fruits, and local specialities.
Prime Location
Located in Saint-Jean-de-Luz, the hotel is a 3-minute walk from Grande Beach and near attractions like Saint-Jean-Baptiste Church (400 metres) and Saint Jean de Luz Train Station (8-minute walk). Biarritz Airport is 15 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The SPA area (swimming pool / jacuzzi) will be unavailable from January 03 to January 05, 2023.
Elevator will be out of service from 13 May 2024 to 16 June 2024.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Please inform MADISON Saint Jean de Luz - Handwritten Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Legal information
FAQs about MADISON Saint Jean de Luz - Handwritten Collection
- Classic Double Room
- Superior Double Room with Balcony
- Superior King Room with Single Bed - Mobility Accessible
- Deluxe King Room - Upper Floor
Facilities of MADISON Saint Jean de Luz - Handwritten Collection
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Waxing services
- Facial treatments
- Beauty services
- Hot tub
- Massage
- Spa & wellness centre
- Sauna
Food & Drink
- Coffee house on site
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Soundproof rooms
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Golf course (within 3 km)
Health & Safety
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Other
- Physical distancing rules followed
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus