Malmaison Birmingham
About this property
The chic Malmaison Birmingham offers elegant rooms with free Wi-Fi, within the upmarket Mailbox development. It has a health spa, a restaurant, and a bar with a wine tasting room.
Large, luxury rooms each includes mood lighting and a satellite TV. Private bathrooms all have a power shower, and there is a same-day laundry service.
The Brasserie at Birmingham Mal serves a menu of British cuisine using quality local produce. There is a stylish bar, and wine tasting run by the hotel sommeliers.
The luxurious Le Petit Spa has a range of health and beauty treatments, using the latest ESPA products. Guests also have free use of the weights and machines in the modern gym.
There are exclusive shops, restaurants and bars on the hotel doorstep. Birmingham New Street Rail Station is just a 10-minute walk away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum of 2 dogs, per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.
Unfortunately, we do not have parking on-site. The nearest car park is the Q Park next to the hotel. Our partner discount is 20% and tickets must be pre-booked on the Q Park website. Use the code MMMB20 and enter your vehicle registration number, which will enable the barriers to open for you. If you would like to enter and exit multiple times during your stay, please click the multiple entry option.
Please note that the Spa facilities are open Monday to Sunday but no treatment available on Tuesdays apart from nail services. Spa use is available for hotel guests at a charge of 15 per person for two hours use starting from the 1st of June 2025 (includes robe and towel) additional laundry/towels are chargeable. Please bring your own slippers or flip flops and £1 coin for the lockers. Spa use is on a first come first served basis and can be used from check in time (15:00) until check out time (11:00), it can only be guaranteed as part of a spa day package booking or overnight spa package. Please note that all spa guests must be over 16 years of age, and if under 18 years must be accompanied by an adult.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:
- 0-4 years old: complimentary breakfast
- 5- 11 years old: breakfast charged at 50% of full price
- 12 and above: breakfast charged at full adult price.
Kids Dinner Menu is also available.
Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.
The fine print
• Sauna is closed from Sun 13 Oct 2024 until Thu 24 Oct 2024
Legal information
FAQs about Malmaison Birmingham
- Standard Double Room
- Club Double Room
- Junior Suite
- Suite
Guest reviews
Very good
Michael
🇬🇧 United Kingdom
young couple · Standard Double Room
Mark
🇬🇧 United Kingdom
young couple · Club Deluxe Double Double
Facilities of Malmaison Birmingham
Wellness
- Fitness/spa locker rooms
- Spa lounge/relaxation area
- Spa facilities
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty services
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Concierge service
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
General
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Health & Safety
- First aid kit available
Living Area
- Parking
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Use of cleaning chemicals that are effective against Coronavirus
