Malmaison York
About this property
Comfortable Accommodations
Malmaison York in York offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and free WiFi.
Dining and Leisure
The hotel features a fitness centre, restaurant, and bar. Guests can enjoy British and Japanese cuisines in a modern setting, complemented by a variety of beverages.
Prime Location
Located in York city centre, the hotel is a 4-minute walk from York Railway Station and 500 metres from York Minster. Nearby attractions include the Grand Opera House and York Dungeon.
Guest Services
Malmaison York provides a 24-hour front desk, daily housekeeping, room service, and luggage storage. Additional amenities include a lounge, lift, and outdoor seating area.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for a maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance- unfortunately, we are unable to accommodate dogs in our Sora Sky Bar.
Please note our Sora Sky Bar is closed on Mondays and Tuesdays.
There are limited onsite parking spaces available at the Hotel for £ 27.50 per night per car. Car parking must be booked in advance of your stay. Alternatively, there is an NCP car park on Tanner Row, just a couple of minutes walk from the hotel reception. Prices are approximately £40.00 for 24 hours.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply to adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu is also available.
Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.
Starting 9th October 2024 our hotels will be cashless, please use cards or digital payments for transactions.
Legal information
FAQs about Malmaison York
- This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest reviews
Rachel
🇬🇧 United Kingdom
young couple · Club Deluxe Room
Rachel
🇬🇧 United Kingdom
young couple · Standard Double Room
Facilities of Malmaison York
Wellness
- Fitness centre
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
Health & Safety
- First aid kit available
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Use of cleaning chemicals that are effective against Coronavirus
