Mama Shelter Lille
About this property
Mama Shelter Lille is located in the centre of Lille, a 4-minute walk from Lille Flandres Train and Metro Stations, as well as a 7-minute walk from Lille Europe Train Station. This hotel is also 600 metres from the Grand'Place and Lille's Opera.
The air-conditioned rooms feature free WiFi and free video-on-demand. They also have a private bathroom with a shower, a hairdryer and free toiletries.
A buffet breakfast is available each morning at Mama Shelter Lille. The restaurant serves homemade meals and guests can also enjoy cocktails at the bar .
Speaking 5 languages, staff are always on hand to help at the 24-hour front desk. The property also has laundry facilities, a concierge service and a car park.
Euralille shopping centre is 350 metres from the property and Lille Palace of Fine Arts is 1.4 km away, while Notre-Dame de la Treille Cathedral is 850 metres from Mama Shelter Lille. Lille-Lesquin Airport is 11 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Bar is closed from Wed 04 Nov 2020 until Tue 01 Dec 2020
• A damage deposit of €350 is required on arrival. That's about $393. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Mama Shelter Lille
- Small Mama Double
- Medium Mama Double
- Medium Mama Twin
- Large Mama Double
- Large Mama Double Accessible
- XXL Mama
Facilities of Mama Shelter Lille
Food & Drink
- Coffee house on site
- Wine/champagne
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Terrace
Activities
- Nightclub/DJ
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus