About this property
Comfortable Accommodations
Mendi Alai in Carranza offers family rooms with private bathrooms, balconies, and garden or mountain views. Each room includes a work desk, wardrobe, and free WiFi.
Dining and Leisure
The hotel features a family-friendly restaurant serving Mediterranean and Spanish cuisine, a bar, and a seasonal outdoor swimming pool. Additional amenities include a kids' club, indoor and outdoor play areas, and a games room.
Location and Attractions
Located 56 km from Bilbao Airport, the hotel is near attractions such as Vizcaya Bridge (42 km) and Bilbao Exhibition Centre (46 km). Guests can enjoy yoga classes, hiking, and cycling. Highly rated by guests.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Pets are allowed under request.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Mendi Alai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Piscina #1 is closed from Sat 31 Oct 2026 until Mon 31 May 2027
• License number: <strong>XBI0099</strong>
Legal information
FAQs about Mendi Alai
- Twin Room
- Standard Double Room
- Double or Twin Room with Terrace
- Standard Twin Room
Facilities of Mendi Alai
Wellness
- Outdoor swimming pool
- Yoga classes
- Sun umbrellas
- Sun loungers or beach chairs
- Public bath
- Hot tub
- Massage
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Business Facilities
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
General
- Shuttle service
- Pet bowls
- Pet basket
- Grocery deliveries
- Minimarket on site
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Airport pick up
- Airport drop off
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Sun terrace
- BBQ facilities
- Terrace
- Garden
Activities
- Bicycle rental
- Archery
- Live sport events (broadcast)
- Live music/performance
- Cooking class
- Tour or class about local culture
- Themed dinner nights
- Bike tours
- Walking tours
- Pub crawls
- Badminton equipment
- Kids' club
- Horse riding
- Bowling
- Cycling
- Hiking
- Darts
- Karaoke
- Table tennis
- Children's playground
- Games room
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Strollers
- Baby safety gates
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus