Mercure Aberdeen Caledonian Hotel
About this property
Situated in the heart of Aberdeen, Mercure Aberdeen Caledonian Hotel offers an award-winning restaurant and modern rooms with free toiletries and daily newspapers.
Guests can enjoy afternoon tea, a drink, snack or light meal in the elegant Victorian hotel. The Café Bar Caley and Diamond Suite are open daily and have a relaxing ambience. The hotel also offer private dining and a pre-theatre menu.
The modern rooms feature en suite facilities, flat-screen TVs and tea/coffee facilities. Wireless internet is accessible in all rooms, and 24-hour room service is also available.
Mercure Aberdeen Caledonian Hotel is within easy walking distance of the city centre attractions, including the Satrosphere Science Centre, St Mary’s Cathedral and His Majesty’s Theatre. Aberdeen Rail Station is within 10 minutes’ walk.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking for 7 rooms or more, different policies may apply.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Restaurant is closed from Fri 31 Jul 2020 until Mon 31 Aug 2020
Legal information
FAQs about Mercure Aberdeen Caledonian Hotel
- Standard Double Room
- Standard Twin Room
- Deluxe Double Room
- Deluxe Twin Room
Guest reviews
Very good
Lorna
🇬🇧 United Kingdom
young couple · Deluxe Double Room
Shauna
🇬🇧 United Kingdom
family with young children · King Suite
Facilities of Mercure Aberdeen Caledonian Hotel
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Health & Safety
- Face masks for guests available
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
