Mercure Abu Dhabi Downtown
About this property
Comfortable Accommodations
Mercure Abu Dhabi Downtown in Abu Dhabi offers family rooms with air-conditioning, city views, and modern amenities. Each room includes a work desk, minibar, and free WiFi.
Exceptional Facilities
Guests can enjoy a rooftop swimming pool, sauna, fitness centre, sun terrace, and restaurant. Additional facilities include a lounge, wellness packages, and a business area.
Dining Experience
The family-friendly restaurant serves Mediterranean cuisine with halal, vegetarian, vegan, gluten-free, and dairy-free options. Breakfast is available as a continental buffet.
Prime Location
Located 2 km from Abu Dhabi Beach and 31 km from Zayed International Airport, the hotel provides easy access to local attractions.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
If the card used for the booking is not available at check-in, the property will accept payment via an alternate credit card or in cash.
Guests are required to show a credit card and an original Emirates ID or passport upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Please inform Mercure Abu Dhabi Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Mercure Abu Dhabi Downtown
- Superior Twin Room
- Superior King Room
- Privilege King Room
- Suite
- Privilege Suite
- One-Bedroom Apartment
Guest reviews
Very good
Steven
🇬🇧 United Kingdom
solo traveller · Superior Twin Room
Ali
🇴🇲 Oman
young couple · Superior King Room
Facilities of Mercure Abu Dhabi Downtown
Wellness
- Outdoor swimming pool
- Fitness
- Spa/wellness packages
- Sun loungers or beach chairs
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Snack bar
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
General
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Auditory guidance
- Visual aids: Tactile signs
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
Activities
- Badminton equipment
Health & Safety
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
