Mercure Avignon TGV Hotel & Spa
About this property
The Mercure Avignon TGV Hotel & Spa welcomes you to Avignon, 600m from the TGV station and less than 10 minutes by car from the city center, its central train station and the Palais des Papes. The hotel offers free WiFi access.
Guest rooms feature a satellite TV and the bathrooms have a large shower. The hotel also offers rooms with access for guests with reduced mobility.
A breakfast buffet is served daily and guests can enjoy a drink in the hotel’s bar.
Guests can visit the Pont d'Avignon, 4 km away. Free private parking is available on site.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
A pre-authorization by credit card is mandatory at check-in, and is only carried out in the presence of the cardholder (with their PIN) to serve as a deposit and guarantee. No remote pre-authorization is accepted.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Mercure Avignon TGV Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
• Piscine extérieure is closed from Thu 02 Oct 2025 until Fri 01 May 2026
Legal information
FAQs about Mercure Avignon TGV Hotel & Spa
- Classic Twin Room
- Classic Double Room
- Privilege Double Room
- Classic Double Room with Bunk Beds and Balcony
- Double Suite with Balcony and One Double Sofa Bed
- Junior Suite with One Double Bed and Sofa Bed
Facilities of Mercure Avignon TGV Hotel & Spa
Wellness
- Pool 1 - outdoor
- Pool 2 - indoor
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub
- Massage
- Spa & wellness centre
- Solarium
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Auditory guidance
- Visual aids: Braille
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Live sport events (broadcast)
- Live music/performance
- Kids' club
- Games room
Health & Safety
- Face masks for guests available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Babysitting/child services
- Indoor play area
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus