Mercure Bergamo Centro Palazzo Dolci
About this property
Offering air-conditioned rooms with free Wi-Fi and an electric kettle, this 4-star hotel is 300 metres from Bergamo Train Station. It has excellent transport links to Orio al Serio Airport, Milan and the lakes.
Mercure Bergamo Palazzo Dolci is an elegant historical building just 5 minutes' walk from Donizetti Theatre. It has good bus links to the airport and Bergamo Old Town. In the lobby, you will find a computer with free internet access and printer.
Decorated in light colours, rooms at Mercure Bergamo are modern and soundproofed. They offer a flat-screen TV and a minibar.
Breakfast has a wide selection of sweet and savoury food. These include fresh fruit, pastries, salami, eggs and gluten-free items. L'Accademia bar serves fine wines, appetizers and dinner on request, open during the evening.
Guests of Palazzo Dolci enjoy discounted rates at partner restaurants nearby.
The Gaetano Donizetti Theatre is 400 metres from the property. The Bergamo Alta historical centre is a 10-minute drive away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.
If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorisation by the cardholder must be submitted at the property.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Bar is closed from Fri 28 May 2021 until Wed 30 Jun 2021
• License number: <strong>IT016024A1UHDQT29Q</strong>
Legal information
FAQs about Mercure Bergamo Centro Palazzo Dolci
- Standard Double Room
- Standard Twin Room
- Privilege Twin Room
- Privilege Double Room
Guest reviews
Very good
Pietro
🇧🇬 Bulgaria
young couple · Standard Double Room
Janet
🇫🇷 France
young couple · Standard Double Room
Facilities of Mercure Bergamo Centro Palazzo Dolci
Wellness
- Fitness
- Full body massage
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
Safety & Security
- Fire extinguishers
- Smoke alarms
- Key card access
- Safety deposit box
General
- Shared lounge/TV area
- Air conditioning
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Activities
- Bicycle rental
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
