Mercure Grand Hôtel Metz Centre Cathédrale
About this property
In the historic heart of Metz, in an elegant XVIII century building, the completely renovated Mercure Grand Hôtel Metz Centre Cathédrale features comfortable accommodation and friendly, attentive service.
It is located 100 meters from the Cathedral, the Place Saint-Jacques, Arsenal and the commercial and cultural districts.
Mercure Grand Hôtel Metz Centre Cathédrale welcomes guests 24 hours a day. Each room is equipped with modern en suite facilities, flat-screen TV and free Wi-Fi internet access.
In the reception area you have a bar space where you can enjoy hot and cold drinks.
Close to the A4 and A31 motorways, the TGV station and Metz-Nancy and Luxembourg airports, Mercure Grand Hôtel Metz Centre Cathédrale is an ideal choice for all types of travellers who expect quality service and accommodation.
We accept holiday vouchers (chèques vacances).
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
For parking your vehicle, we offer you the best parking rates in Metz at the "Parking Indigo République" at only €9.30 for 24 hours (on presentation of a voucher issued by our hotel at the time of your departure). The entrance to the parking lot is at "Boulevard Poincaré" (address to be entered in your GPS). You can park directly before check-in. Take the "Metz Centre / Centre-ville" exit and turn left, heading towards the Cathédrale St-Étienne. The hotel will be on your left after a 3-4 minute walk.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Please inform Mercure Grand Hôtel Metz Centre Cathédrale in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about Mercure Grand Hôtel Metz Centre Cathédrale
- Single Capsule Room
- Classic Double Room
Guest reviews
Scott
🇺🇸 United States
young couple · Privilege Double Room with Single Sofa Bed
Hugh
🇬🇧 United Kingdom
young couple · Single Capsule Room
Facilities of Mercure Grand Hôtel Metz Centre Cathédrale
Food & Drink
- Coffee house on site
- Wine/champagne
- Breakfast in the room
- Bar
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Non-smoking rooms
Activities
- Bicycle rental
Media & Technology
- Pet bowls
- Daily housekeeping
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Health & Safety
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
