Mercure Metz Centre
About this property
The Mercure Metz Centre is ideally located in the heart of Metz. You can dine in the on-site restaurant, while free WiFi access is provided throughout the hotel.
Guest rooms at Mercure Metz Centre all have a private bathroom and offer a TV, telephone and a minibar. They each have a private bathroom that is fitted with either a bath or a shower. .
The restaurant, EMILE & LOLA , serves traditional French cuisine, and the bar, L’Atelier des Vins, offers a cosy setting and impressive wine list for a relaxing drink.
The Mercure Metz Centre benefits from a privileged location near the modern art museum, Le Centre Pompidou.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
The restaurant is closed on Saturday lunchtime and Sunday as well as public holidays. However, breakfast service is provided.
Please note that the photo identification as well as the credit card used to make the reservation will be requested upon arrival.
Please note that the property provides private parking spaces that are subject to availability.
Please note that children under 12 years old can enjoy breakfast for free.
Guests traveling with a minor may be subject to additional verification at check-in.
The fine print
• Guests under the age of 18 can only check in with a parent or official guardian.
• Emile & Lola is closed from Fri 01 Nov 2024 until Fri 01 Nov 2024
• Emile & Lola is closed from Mon 11 Nov 2024 until Mon 11 Nov 2024
Legal information
FAQs about Mercure Metz Centre
- Classic Twin Room
- Classic Double Room
- Privilege Queen Room
Facilities of Mercure Metz Centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Ironing service
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
General
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Outdoors
- Sun terrace
- Terrace
Activities
- Bicycle rental
- Bike tours
- Walking tours
- Temporary art galleries
- Cycling
Health & Safety
- Access to health care professionals
- First aid kit available
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus