Mercure Telford Centre Hotel
About this property
The 4-star Mercure Telford Centre Hotel is perfectly located for business and leisure guests. Situated in the heart of Shropshire at the foot of the Wrekin leading into the Shropshire Hills (ANOB) it’s the perfect base to explore the surrounding countryside. For the business traveller, the hotel is conveniently located close to Telford's Government offices and surrounding business parks and only 2 miles from the M54 Junction 5, giving convenient access to the Midlands motorway networks of the M6 and M5.
The Hotel offers parking with additional fees minimum £10 and free Wi-Fi.
"Our Leisure Club features two fully equipped gyms, a fitness studio, and excellent wet-side facilities including a swimming pool, steam room, and sauna.
Opening Times:
• Monday – Friday: 6:30am – 9:00pm
• Saturday – Sunday: 7:00am – 8:00pm
• Children swim times are 07:00am – 07:00pm daily
Pool Use – Important Information
• Last entry to the pool is 45 minutes before closing time.
• Poolside closes 15 minutes prior to closing.
• Availability must be confirmed with a member of the Leisure Team before use.
• From 1 January 2026, Leisure Club access will be £10.00 per person, per day (day pass).
Children & Supervision
• A 2:1 supervision ratio applies: one adult may supervise a maximum of two children at a time.
• Guests aged 18 and over are classed as adults and may supervise.
• Children under 16 must be accompanied by an adult at all times and are only permitted to use the pool when supervised.
Please note that additional booking may be required during busy periods or alongside large group bookings, subject to availability.
The bedrooms at Mercure Telford Centre Hotel are stylish and spacious, designed with fresh, vibrant colours and contemporary fabrics. Each room includes a flat-screen satellite TV, comfortable seating area, and sleek, modern bathroom, along with tea and coffee-making facilities and ironing amenities for added convenience.
The contemporary designed restaurant offers a menu with an excellent selection of dishes served in relaxed surroundings. The spacious Lounge Bar offers casual dining and a selection of hot & cold beverages. 24-Hour room service is available for all guest.
Ironbridge, boasting 9 museums and Severn Valley Railway are located a short distance away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests traveling with a minor may be subject to additional verification at check-in.
Please note that the pool will be closing for a 3-week period in December for repairs
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• A damage deposit of £150 is required on arrival. That's about $202. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Mercure Telford Centre Hotel
- Classic Twin Room
- Double Room - Disability Access
- Classic Double Room
- Privilege King Room
Guest reviews
Very good
Nicola
🇬🇧 United Kingdom
young couple · Classic Double Room
Dr
🇬🇧 United Kingdom
family with young children · Classic Double Room
Facilities of Mercure Telford Centre Hotel
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Hot tub
- Massage
- Fitness centre
- Sauna
Food & Drink
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Picnic area
- Outdoor furniture
Activities
- Games room
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
