Metropolitan Al Mafraq Hotel
About this property
Located just a quick 20-minute drive from Abu Dhabi International Airport and a mere 25 minutes from the excitement of Yas Island, Metropolitan Al Mafraq Hotel is your family-friendly haven. Our 4-star retreat offers a blend of modern comforts with a touch of traditional Arabic elegance.
Each of our 242 rooms and suites opens onto a private balcony, where you can bask in views of our inviting pool or lush garden. In every room, you'll find a 32-inch flat-screen satellite TV, a delightful pillow menu, and complimentary coffee and tea. Plus, there's a well-stocked minibar for your convenience.
Dining with us is a delightful journey. The Olive Branch restaurant serves up a variety of fresh dishes from the Mediterranean, while Oasis Oriental tempts you with delectable Middle Eastern delights. If you're in the mood for beverages and snacks, you can choose between Hunter's and Rimal Bar.
We know that staying active and entertained is essential, especially for families. That's why our recreation center offers a wide range of activities, where you can play a game of paddle or take a dip in our heated pool, complete with a swim-up bar.
Ladies will appreciate our Fitness Center, which offers separate gym facilities for a more comfortable workout experience. And if relaxation is what you seek, our Spa is here to pamper you with soothing massages and treatments.
Beyond our family-friendly amenities, we're conveniently located just a 25-minute drive from Abu Dhabi city center. For a taste of Dubai, it's just a 45-minute drive away.
Your memorable family getaway begins here at Metropolitan Al Mafraq Hotel!
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that:
•Check-out time is 12:00 pm. The hotel shall extend the check-out to 2:00 pm free of charge, but will charge د.إ150 if guests check out between 2:00 pm and 4:00 and د.إ200 if the guests check out between 4:00 pm and 6:00 pm. Guests shall be charged for a full day if guests check out after 6:00 pm.
•When checking in, guest must deposit one night’s room charges. In case of no supplemental charges, the deposit shall be credited back to the guest’s account upon check-out.
•Bed types (King or Twin) are subject to availability.
A Valid Passport or Emirates ID or UAE Driving License is mandatory to be presented by all guests upon check in at the hotel reception desk.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• A damage deposit of د.إ500 is required on arrival. That's about $136. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about Metropolitan Al Mafraq Hotel
- Deluxe Room City View with One King Bed
- Deluxe Twin City View
- Deluxe Room Pool View with One King Bed
- Deluxe Twin Pool View
- TERRACE TWIN POOL ACCESS
- TERRACE KING POOL ACCESS
- King Studio
- Studio Room with One King Bed
- Premium Suite
- Apartment
Guest reviews
Very good
Midawe
🇦🇪 United Arab Emirates
young couple · Deluxe Twin Pool View
Midawe
🇦🇪 United Arab Emirates
young couple · Deluxe Room City View with One King Bed
Facilities of Metropolitan Al Mafraq Hotel
Wellness
- Pool 1 - outdoor
- Pool 2 - outdoor (kids)
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Spa/wellness packages
- Foot bath
- Steam room
- Spa facilities
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Car hire
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Live sport events (broadcast)
- Happy hour
- Themed dinner nights
- Tennis equipment
- Entertainment staff
- Darts
- Tennis court
Health & Safety
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Kids' outdoor play equipment
Other
- Mobile app for room service
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
