Moon Palace The Grand - Punta Cana - All Inclusive
About this property
Prime Beachfront Location
Moon Palace The Grand in Punta Cana offers a private beach area, beachfront, and a rooftop swimming pool. Guests enjoy stunning sea views and direct access to the beach.
Exceptional Facilities
The resort features a hot spring bath, spa facilities, fitness centre, sun terrace, and a lush garden. Additional amenities include a tennis court, yoga classes, and a kids' club.
Comfortable Accommodations
Rooms offer air-conditioning, balconies, and private bathrooms. Family rooms and interconnected rooms cater to all guests, ensuring a comfortable stay.
Dining Experience
A variety of restaurants serve Chinese, French, Italian, and other cuisines. Breakfast options include continental, American, and vegetarian. Live music and evening entertainment enhance the dining experience.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
This property will not accommodate hen, stag or similar parties.
The fine print
• This property will not accommodate hen, stag or similar parties.
Legal information
FAQs about Moon Palace The Grand - Punta Cana - All Inclusive
Guest reviews
Very good
Dharmesh
🇺🇸 United States
solo traveller · Grand Junior Suite Golf View
Id
🇬🇧 United Kingdom
family with young children · Grand Deluxe Golf View
Facilities of Moon Palace The Grand - Punta Cana - All Inclusive
Wellness
- Pool 1 - outdoor
- Pool 2 - outdoor (kids)
- Pool 3 - outdoor
- Pool 4 - outdoor
- Pool 5 - outdoor
- Pool 6 - outdoor
- Pool 7 - outdoor
- Pool 8 - outdoor
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Make-up services
- Waxing services
- Facial treatments
- Beauty services
- Sun umbrellas
- Sun loungers or beach chairs
- Water slide
- Public bath
- Hot spring bath
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
Food & Drink
- Coffee house on site
- Wine/champagne
- Kid-friendly buffet
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Front Desk Services
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
General
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Chapel/shrine
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Terrace
- Garden
Activities
- Aerobics
- Live sport events (broadcast)
- Live music/performance
- Cooking class
- Tour or class about local culture
- Themed dinner nights
- Walking tours
- Beach
- Tennis equipment
- Water park
- Evening entertainment
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Mini golf
- Squash
- Bowling
- Karaoke
- Billiards
- Children's playground
- Casino
- Games room
- Golf course (within 3 km)
- Tennis court
Health & Safety
- Access to health care professionals
- First aid kit available
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Kids' outdoor play equipment
- Indoor play area
Other
- Mobile app for room service
- Cashless payment available
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
